The Blog of Truant

Ok, so this is the 3rd weekend in a row and 4 out of 5 that my DSL has slowed down to a nearly unusable state.  I’ve called the so-called “Tech Support” but they are clueless drones who read out a script and if they can find one reason not to help you, they will.  I normally don’t care if call centers are located in different countries, but if the problem I’m trying to explain to them involves knowing locations within the U.S., I might get better results.  Basically, I’m trying to tell Verizon that they have a big problem in they NY area but the guy I was talking to didn’t even know where that was…He even tried to forward me to customer service on a Saturday, even after just quoting me their hours of 8-5 Monday through Friday.  I can’t wait to move, I might even just cancel Verizon and pay whatever Optimum Online fee is involved in moving just so I can stick it to Verizon. I mean, they’ve gotten attention on Blues News and plenty of posts on DSL Reports.